Respecting your privacy
Wollombi Garden & Seafood recognizes that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how we handle your personal information and safeguard your privacy. Wollombi Garden & Seafood is committed to protecting your personal information and giving you choice in who can use your personal information and how it can be used.
How we use the information we collect
When you visit our site, there are certain details we need from you to be able to offer our services. We need to know your name and email address. We also need to know your billing address, telephone number, and your debit/credit card details.
We gather this information to allow us to process your order. The relevant information is then used to maximize the effectiveness of our services, and to increase the speed with which transactions are conducted.
Wollombi Garden & Seafood may from time to time use your personal or corporate information to send you direct marketing material by email or post.
We will not use or disclose any information about you without your consent, or access your communications on our websites, unless:
- Required by law;
- We believe it necessary to give you a service which you have requested;
- To protect the rights or property of Wollombi Garden & Seafood.
By ordering online and confirming your acceptance of our terms and conditions, you declare that you are the person named on the credit card and have permission to use it. If we believe an order is fraudulent, we may release your details to the appropriate authorities.
Wollombi Garden & Seafood and its affiliates recognize the trust you place in us when you give us personal information. In order to deliver the service you have requested we may sometimes share your personal information with an affiliate or with a service partner (such as our couriers or mailing houses). We will not give any of your personal information to advertisers or any other organisation without your express consent.
If you are receiving promotional information about Wollombi Garden & Seafood and do not wish to receive this information any longer, you may remove your name from our list by following the ‘unsubscribe’ link in our newsletter. Removal will be immediate.
Storage & security of your personal information
Wollombi Garden & Seafood will attempt to take all reasonable steps to keep secure any information which we hold about you, and to keep this information correct and up to date. Your information is stored on secure servers that are protected in controlled facilities.
In addition, our employees and the contractors who offer services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on this website. Please tell us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.
We have in place various security procedures to safeguard your personal information, including secure server software for encryption of your credit card information, and digital server identity technology to make sure that your connection to us is secure. Firewalls are used to block unauthorized traffic to our servers.
Links to other websites
What to do if you have a problem or question
Alterations to policy
Privacy of children
It is important that any information provided or purchases made by children have the consent of parents or guardians.